Job Responsibilities
- Identify the communities hardest hit by student debt, delinquency, and default
- Design and develop services and strategies to support consumers in those targeted communities
- Establish a network of community partnerships for client recruitment and referrals
- Provide support and technical assistance to community partners
- Develop and conduct a student debt training program for a cadre of volunteer coaches and provide ongoing supervision and support
- Provide training, presentations and community clinics to support borrowers, service providers, and advocates
- Develop a system to respond to calls and to inquiries regarding complex and legal student debt issues and maintain thorough case records of services provided and referrals
- Identify systemic trends and practices that adversely affect student loan borrowers and work closely with appropriate entities and stakeholders to seek redress and remedies
- Maintain up-to-date knowledge and expertise in all facets of student loan debt and analyze significant developments and trends in state and federal practices and reforms
- Conduct administrative and legislative advocacy and participate in hearings, public forums, conferences and legislative advocacy days
- Assist in the creation and dissemination of testimony, issue briefs, reports and PowerPoint presentations
- Develop a network of legal service partner organizations throughout New York State to serve in an advisory capacity in the statewide rollout of the program
- Facilitate substantive meetings and calls with partners individually and collectively to engage in strategic planning and coordination of advocacy and media activities.
Job Requirements
- Must have earned a JD and be admitted to the practice of law in NY
- Thorough knowledge of consumer law with student loan debt in particular
- Experience in helping student loan borrowers experiencing delinquency and default
- Demonstrated leadership in developing and working with coalitions to achieve common goals and priorities
- Ability to speak and write clearly, concisely, and persuasively
- Research and database management skills
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